Terms & Conditions

Terms of Service
These Terms and Conditions of service are copyright to MAILBOX GROUP LIMITED

Unless otherwise agreed by MAILBOX GROUP LIMITED in writing, these conditions shall be construed in accordance with English law and are in addition to your statutory rights.

General
In these terms and conditions of business, “the Company” and “provider” shall mean MAILBOX GROUP LIMITED and “the customer” and “subscriber” shall mean any Company, firm, organisation or private individual trading with the Company.

Agreement
An Agreement shall continue from period start to period end, unless the subscriber has failed to pay any advance fees due in which case the service will be terminated and any balance of funds retained by the Provider. An Agreement may be cancelled at any time after the expiry date by either party provided 30 days’ notice is given.

Service Provision
The Company will take all reasonable steps to ensure accurate and efficient dealing with all communications received for the customer and that mail is handled in accordance with the customer’s instructions on the application form. However, no warranty or liability is accepted by the Company, its staff or agents in relation to services provided, nor for losses or damages to the customer nor money, valuables or loss of business, however so caused.

London Mailbox Service
The subscriber agrees not to circumvent, interfere with, tamper with or re-direct any mail whatsoever which contains the address Henry House, 275 New North Road London N1 7AA or any part thereof. Failure to comply with this condition will automatically constitute grounds for immediate termination of all or any services provided to them by the Provider.

In emergencies the Provider will attempt to locate the subscriber to pass on messages and the costs incurred in so doing will be charged to the subscriber.

Arrangements made for routine posting or faxing of messages and/or mail is done so entirely at the risk of the subscriber and the Provider will accept no liability whatsoever due to non-delivery of the messages and /or mail.

Mail and/or deliveries are taken in entirely at the risk of the subscriber and the Provider will accept no liability or responsibility whatsoever for any losses, shortages or damages howsoever caused. Any packages larger than 300mm x 215mm x 55mm (length x width x height) will attract a surcharge of £2 per item, and a storage charge of £2 per item per day.

The subscriber will pay the subscription (and any special handling charges if requested) in advance, failing which the Provider may refuse to handle messages without prejudice to any claim for monies owing.

The subscriber undertakes to notify the Provider in writing of any change of address or contact details. The subscriber is entitled to print the mailing address and/or telephone number on all stationery only during the currency of the agreement.

The subscriber agrees that it will not use the service for any illegal or illegitimate purposes, and that such uses will constitute grounds for immediate termination of services by the Provider and agrees to provide the Provider with an acceptable form of ID under any current or future Money Laundering Regulations.

The Provider will make every reasonable effort to ensure accurate and expeditious handling of mail and/or messages, but no responsibility shall attach to N1 Mailbox or its employees, agents or officers for any damages, injuries or loss howsoever arising or to whomsoever caused.

The Company will take all reasonable steps to ensure accurate and efficient dealing with all communications received for the customer and that mail is handled in accordance with the customer’s instructions on the application form. However, no warranty or liability is accepted by the Company, its staff or agents in relation to services provided, nor for losses or damages to the customer nor money, valuables or loss of business, however so caused.

Registered Office Address
The subscriber understands and agrees to any mail other than statutory mail from HMRC and Companies House will be returned to sender unless the subscriber has also purchased a London Office Address service and is current and active, if expired mail will also be returned to sender.

Directors Service Address
The subscriber understands and agrees that the Directors Service address is not a post receiving service, and is only used for updating the director’s details at Companies House.

Cancellation
Furthermore, in the event of cancellation by the subscriber prior to the expiry date of the contract MAILBOX GROUP LIMITED will be entitled to charge a handling fee pro rata in accordance with the initial work done, or length of time remaining and this will be charged at the monthly rate irrespective of the length of time of the original contract, in addition an early cancellation fee will be charged at the discretion of the Provider, for Telephone answering this will include a minimum fee of £45.00, for Voicemail this will include a minimum fee of £45.00 and for Mail Boxes this will include a minimum fee of £45.00 plus any London Borough of Islington charges that may be incurred in the cancellation of any service and notification required under sec.75 of the LLA Act 2007.

Provision of up-to-date contact information
The customer hereby confirms that the information provided in this Agreement is accurate at the time of signing the Agreement and any change(s) of customer’s personal details or business details will be notified to the Company immediately. The company reserves the right to suspend or terminate a customer’s service if we are unable to contact them appropriately.

Indemnifies
The customer will fully indemnify the Company against all liabilities, expenses, losses, claims, damages or penalties incurred by the Company is respect of this Agreement and due to the way in which the business services are however occasioned including through defamation, suing or being sued as a result of the breach whatsoever and howsoever committed by the customer or any third parties. The Company, its staff or agents will have no liability to any third party.

Identification, Confidentiality and Privacy
MAILBOX GROUP LIMITED will never disclose any personal details to third parties. However the customer agrees N1 Mailbox will use its discretion if we are legally obligated at a request from a legal body.

MAILBOX GROUP LIMITED requires under the money laundering act 2 forms of personal identification. The customer agrees to provide 1 photo identification and 1 proof of address. In the event that the Customer fails to provide such documents, MAILBOX GROUP LIMITED reserve the right to cancel the contract without refund of monies paid.